Privacy Policy & HIPAA Notice of Privacy Practices

At Mind by Design Counseling, we are committed to protecting your privacy and your personal and health information. Our Privacy Policy outlines how we collect, use, store, and disclose your information through our website and digital communication services. By using our website, you agree to the terms and practices described below.

Mind by Design Counseling & Consultation LLC
Website: https://mindbydesignllc.com/

 

Effective Date: August 16, 2023

Last Update: October 18, 2026

privacy policy online therapy mind by design counseling NJ

Mind by Design Counseling & Consultation LLC (“Mind by Design Counseling,” “the Practice,” “we,” “us,” or “our”) is a New Jersey psychotherapy practice providing primarily telehealth services, with limited in-community therapy.

We respect the privacy of website visitors, prospective clients, and current and former clients. We are committed to protecting personal information and maintaining the confidentiality of mental health treatment records in accordance with applicable federal and New Jersey law.

This document contains two parts:

  • Part One: Website Privacy Policy (Sections 1–9) explains how information is collected, used, and protected through our public website, consultation scheduling, and website analytics.
  • Part Two: HIPAA Notice of Privacy Practices (Sections 10–18) explains how protected health information may be used or disclosed, our legal responsibilities, and your rights concerning your health information.

These sections serve different purposes. The website privacy policy does not replace the protections and rights provided under HIPAA or New Jersey law.

PART ONE: WEBSITE PRIVACY POLICY

1. Scope of This Privacy Policy

This Privacy Policy applies to information collected through https://mindbydesignllc.com/, including information associated with:

  • Visiting or browsing our website.
  • Scheduling a consultation call through Koalendar.
  • Communicating with the Practice using website contact links.
  • Cookies and website analytics technologies.
  • Technical information collected when visitors interact with our website.

Our public website provides information about our practice, services, clinicians, and appointment scheduling.

Our public website is not a patient portal and is not intended for transmitting, storing, or managing clinical records or other sensitive health information.

Clinical documentation, treatment records, intake materials, and ongoing patient communications are managed separately through the Practice’s designated clinical systems and communication procedures.

Information submitted through our public website or appointment scheduling tools may nevertheless qualify as protected health information under applicable law, depending on its content and circumstances. When it does, the Practice will handle it according to applicable privacy requirements.

This policy applies to website visitors whether or not they become clients.

2. Information We Collect

 2.1 Information You Provide Voluntarily

When you contact Mind by Design Counseling or schedule a consultation, you may voluntarily provide:

  • Your name.
  • Email address.
  • Telephone number.
  • Preferred consultation date and time.
  • Basic information needed to coordinate your inquiry or appointment.
  • Other information you choose to include in a message or scheduling form.

We use this information to respond to inquiries, coordinate consultation calls, communicate about scheduling, and determine appropriate next steps.

Submitting an inquiry or scheduling a consultation does not, by itself, establish a therapist-client relationship.

2.2 Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, including:

  • Internet Protocol (IP) address.
  • Browser and device information.
  • Operating system.
  • Pages visited.
  • Approximate geographic location derived from technical data.
  • Referral sources.
  • Date, time, and general duration of website visits.
    Website interactions and navigation patterns.

This information may be collected through web hosting systems, cookies, and analytics tools.

We use this information to understand website performance, maintain functionality, improve the visitor experience, and evaluate how visitors find and use our website.

3. Google Analytics and MonsterInsights

Our website uses Google Analytics and MonsterInsights to help us understand website traffic and performance.

Google Analytics provides information about website visits and user interactions. MonsterInsights is a WordPress analytics integration that allows the Practice to review Google Analytics reporting within its website administration tools.

Depending on the technologies and settings in use, information collected may include website traffic, page views, approximate location, browser or device type, referral sources, and interactions with website content.

3.1 How We Use Analytics Information

We use analytics to:

  • Understand which website pages are visited.
  • Evaluate website performance.
  • Identify technical or usability issues.
  • Assess the effectiveness of website content.
  • Improve how visitors locate information about our services.

We do not use Google Analytics or MonsterInsights as clinical recordkeeping systems.

We do not intentionally submit client diagnoses, treatment records, psychotherapy notes, or the contents of consultation forms to these analytics services.

 

3.2 Privacy and Analytics Limitations

Google Analytics and related technologies may use cookies or other identifiers to recognize website interactions.

We take steps to prevent sensitive health information and consultation form contents from being transmitted to analytics providers.

Website analytics technologies may also process information under the applicable third-party provider’s privacy practices.

Mind by Design Counseling does not use its website analytics to intentionally identify individual clients or associate their clinical treatment records with their website browsing activity.

Information that qualifies as protected health information is subject to HIPAA and applicable state-law restrictions, regardless of whether it originates from a public website.

For additional information, review:

Google Privacy Policy: https://policies.google.com/privacy

Google Analytics Information: https://support.google.com/analytics/

MonsterInsights: https://www.monsterinsights.com/

4. Koalendar Consultation Scheduling

Mind by Design Counseling uses Koalendar, a third-party appointment scheduling service, to help prospective clients arrange consultation calls.

When you schedule a consultation, Koalendar may collect information necessary to process your booking, such as your name, email address, telephone number, appointment selection, and information entered into available scheduling fields.

This information is used to:

  • Confirm and coordinate consultation appointments.
  • Communicate scheduling details.
  • Send appointment confirmations or reminders.
  • Respond to questions concerning your initial inquiry.

Koalendar may also process technical information associated with use of its scheduling service according to its privacy practices.

Please do not enter diagnoses, symptoms, treatment history, medications, trauma history, or other sensitive personal health information into the consultation booking form.

Consultation scheduling is intended for basic administrative coordination rather than clinical assessment.

If additional clinical information is required, the Practice will explain how to provide it through an appropriate communication method.

If health information is inadvertently submitted through the booking form, we will handle information within our control according to applicable confidentiality requirements.

Submitting a booking request does not guarantee acceptance as a client or establish a treatment relationship.

For information about Koalendar’s practices, visit:

https://koalendar.com/privacy

5. Cookies and Tracking Preferences

Cookies are small files or identifiers that websites may place on a browser or device to support website functions, remember preferences, and measure website usage.
Our website may use cookies and similar technologies for:

  • Basic website functionality.
  • Performance monitoring.
  • Traffic analytics.
  • Website administration and security.

You may restrict, delete, or block cookies through your browser settings. Some website functions may not operate as intended when certain cookies are disabled.
You may also use available Google Analytics opt-out controls:
https://tools.google.com/dlpage/gaoptout

 

Browser-based privacy preferences, including Do Not Track signals, may not be recognized uniformly by all third-party technologies. Visitors should use their browser’s privacy controls and any available website cookie settings to manage tracking preferences.

6. How We Use, Share, and Protect Website Information

Information collected through our public website is used for legitimate website administration, communication, scheduling, security, and service-related purposes.
We may share limited information with service providers that support website hosting, analytics, appointment scheduling, technical maintenance, and communications.
These providers may process information only as permitted by applicable agreements and law.
We may also disclose information when required by applicable law or legal process, subject to confidentiality protections.
Mind by Design Counseling does not sell personal information, client information, or protected health information.
We do not sell or rent consultation inquiry lists to advertisers, data brokers, or outside marketing companies.
We do not use clinical records or psychotherapy notes for behavioral advertising.
We use reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, disclosure, alteration, or misuse.
However, no website or internet transmission method can be guaranteed completely secure.
Visitors should avoid sending sensitive information through public website forms or unsecured communication channels.

7. Privacy of Prospective Clients and Website Visitors

We recognize that simply contacting a mental health practice may be sensitive.
Prospective clients are entitled to respectful and confidential handling of their inquiries.
We limit access to inquiry and scheduling information to authorized personnel and service providers with a legitimate reason to access it.
When prospective-client information qualifies as protected health information, HIPAA and applicable New Jersey confidentiality requirements govern its use and disclosure.
We do not publicly disclose whether someone has contacted the Practice or is receiving mental health services.
Visitors should understand that use of external booking tools, ordinary email, or third-party technologies may involve privacy risks different from those associated with our designated clinical record systems.
If you are concerned about using an online consultation form, you may contact the Practice to discuss another appropriate way to make an inquiry.

8. External Websites, Children, and Information Retention

8.1 External Links
Our website may contain links to external websites, professional directories, educational resources, or third-party services.
We are not responsible for the independent privacy practices or security procedures of external websites.
We encourage visitors to review the privacy policies of those services before providing personal information.

 

8.2 Children and Minors
Our website provides general information about mental health services, including services available to adolescents.
The public website is not designed to solicit personal information directly from children under age 13 without appropriate parental or legal authorization.
Parents, guardians, and minors seeking services should contact the Practice to discuss applicable consent and confidentiality requirements.
Clinical confidentiality and parental access to records involving minors are governed by applicable federal and New Jersey law.

 

8.3 Information Retention
Website information is retained only as reasonably necessary for the purposes for which it was collected, consistent with applicable legal, administrative, and security requirements.
Information that becomes part of a clinical record is maintained according to applicable health record retention laws and professional requirements.
Records maintained by third-party service providers may also be subject to their retention practices and applicable agreements.

9. Website Privacy Questions and Policy Changes

We may update this Website Privacy Policy to reflect changes in our services, technology, legal requirements, or privacy practices.
Material changes will be reflected in an updated policy and effective date.
For questions about website privacy, consultation scheduling, or information submitted through the website, contact:


Mind by Design Counseling & Consultation LLC
Attention: Privacy Officer
Rebecca Sidoti, LCSW
Email: info@mindbydesignllc.com
Website: https://mindbydesignllc.com/
Please do not include sensitive clinical information in an ordinary email unless an appropriate communication method has been established.

PART TWO: HIPAA NOTICE OF PRIVACY PRACTICES

10. Introduction and Purpose

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.


This Notice of Privacy Practices applies to protected health information created, received, maintained, or transmitted by Mind by Design Counseling & Consultation LLC in connection with the health care services we provide.


It applies to our clinicians, authorized staff, supervised clinical interns, and other workforce members acting within their authorized responsibilities.
Protected health information (“PHI”) is individually identifiable information concerning your health, mental health, health care services, or payment for health care.

Examples may include:

  • Your identity and contact information.
  • Mental health diagnoses and assessment information.
  • Treatment plans and clinical progress notes.
  • Appointment and service records.
  • Billing and insurance information.
  • Relevant clinical correspondence.
  • Other identifiable information maintained in connection with your care.

We are required by applicable law to protect the privacy of your PHI, provide this Notice of our legal duties and privacy practices, and follow the Notice currently in effect.
We are also required to notify affected individuals following a breach of unsecured PHI when notification is required by law.
This Notice explains how we may use and disclose PHI, the restrictions that apply, and the rights you have regarding your information.

11. New Jersey Mental Health Confidentiality Protections

In addition to HIPAA, Mind by Design Counseling follows New Jersey laws and regulations governing the confidentiality of mental health and clinical social work records.
These protections include N.J.S.A. 45:15BB-13 and N.J.A.C. 13:44G-12.3, which provide confidentiality protections and limit disclosure of information obtained during the provision of social work services.
New Jersey law may provide stronger protections than the general permissions available under HIPAA.
When HIPAA and applicable New Jersey law establish different standards, we follow the requirement that provides greater protection for your information, unless a controlling legal requirement provides otherwise.
Confidential information obtained during treatment will not be disclosed merely because HIPAA would otherwise permit disclosure for a particular purpose.
Disclosures may occur when authorized by the client or otherwise permitted or required under applicable law, including certain circumstances involving:

  • A valid written authorization or waiver.
  • Federal or state reporting requirements.
  • A clear and present danger to an individual’s health or safety.
  • A lawful court order or other legally required process.
  • Authorized professional licensing or governmental investigations.
  • Limited legal proceedings involving the therapist’s professional services.
  • Other specific exceptions established by applicable law.

A subpoena or request for records does not automatically remove applicable confidentiality or privilege protections. We evaluate legal requests before disclosing information.
Additional confidentiality protections may apply to minors, family therapy, substance use disorder records, and other specially protected information.
When family members receive social work services, applicable New Jersey requirements governing individual waivers and family confidentiality will be followed.
These confidentiality protections remain applicable after treatment ends and, where required by law, after a client’s death.

12. How We May Use and Disclose Protected Health Information

12.1 Treatment, Payment, and Health Care Operations

HIPAA generally permits covered health care providers to use or disclose PHI for treatment, payment, and health care operations without a separate HIPAA authorization.
However, Mind by Design Counseling also follows any more restrictive federal or New Jersey confidentiality requirements that apply to the information.

Treatment
We may use your health information to provide, coordinate, or manage your mental health treatment.
For example, your therapist may review prior treatment information when preparing for a session or consult with an authorized clinical supervisor regarding appropriate interventions.
When coordination with another health care provider requires authorization under applicable law, we will obtain that authorization or identify another lawful basis before disclosure.

Payment
We may use or disclose information as permitted or required to obtain payment for services.
Examples include preparing billing statements, processing payments, verifying insurance benefits, submitting authorized insurance claims, or responding to appropriate payment inquiries.
Where stricter confidentiality rules apply, disclosures will be limited accordingly.

Health Care Operations
We may use certain information for legitimate administrative and clinical operations, such as quality assurance, compliance, professional training, clinical supervision, record management, and practice administration.
For example, an authorized clinical supervisor may review a supervised intern’s documentation to assess clinical work and provide appropriate oversight.
We limit access to authorized individuals and apply the minimum necessary standard when required by HIPAA.

12.2 Uses and Disclosures Requiring Special Authorization
(a) Psychotherapy Notes
Psychotherapy notes receive heightened protection under HIPAA.
For HIPAA purposes, psychotherapy notes are notes recorded by a mental health professional documenting or analyzing conversations during counseling sessions and kept separately from the rest of the medical record.
They are distinct from ordinary progress notes, treatment plans, diagnoses, medication information, session times, and summaries of treatment progress.
A separate, valid written authorization is generally required before psychotherapy notes may be used or disclosed.
This generally includes disclosure to another treatment provider, even when that provider is involved in your care.
HIPAA recognizes narrow exceptions that may allow the use or disclosure of psychotherapy notes without this authorization, including:

  1. Use by the clinician who created the notes for treatment.
  2. Use or disclosure by the Practice for its own supervised training programs in which students, trainees, or mental health practitioners learn or improve counseling skills.
  3. Use or disclosure by the Practice to defend itself in a legal action or proceeding brought by the client.
  4. Disclosures required by the Secretary of the U.S. Department of Health and Human Services for HIPAA compliance investigations or enforcement.
  5. Disclosures required by law, limited to the requirements of that law.
  6. Certain authorized health oversight activities involving the originator of the notes.
  7. Certain disclosures to coroners or medical examiners as permitted under applicable law.
  8. Disclosures necessary to prevent or lessen a serious and imminent threat to health or safety, when the legal requirements are met.

These exceptions do not eliminate more protective New Jersey confidentiality requirements.

When an authorization for psychotherapy notes is required, it generally must be separate from authorizations for other purposes.

(b) Marketing

We will obtain written authorization before using or disclosing PHI for marketing when HIPAA requires such authorization.

If applicable marketing involves financial remuneration from a third party, the authorization will disclose that arrangement.

We do not use psychotherapy notes or clinical records for targeted commercial advertising.

(c) Sale of Protected Health Information

Mind by Design Counseling does not sell protected health information.

Any future transaction constituting a sale of PHI under HIPAA would require authorization unless a legal exception applies.

(d) Other Uses and Disclosures

Uses or disclosures not described in this Notice, and not otherwise permitted or required by applicable law, will be made only with your valid written authorization.

You may revoke an authorization in writing at any time, except to the extent that we have already acted in reliance on it or another legal exception applies.

Revoking authorization does not retroactively invalidate a previously authorized disclosure.

12.3 Uses and Disclosures Permitted or Required by Law
In limited circumstances, we may use or disclose PHI without authorization when applicable law permits or requires us to do so.
These circumstances may include:
Required by law: Disclosures specifically required by federal or state law, within the limits of the legal requirement.
Public health: Certain disclosures to legally authorized public health authorities, when applicable.
Abuse, neglect, and domestic violence: Reports to authorized agencies when reporting is required or permitted by law, including applicable child abuse or vulnerable-person reporting requirements.
Health oversight: Authorized audits, investigations, inspections, professional licensing reviews, and other legally permitted oversight activities.
Judicial and administrative proceedings: Disclosures responding to legally valid court orders or other legal process, subject to applicable privilege and confidentiality requirements.
Law enforcement: Limited disclosures when specifically required or permitted by law and consistent with applicable mental health confidentiality protections.
Coroners, medical examiners, and funeral directors: Disclosures for legally authorized purposes, when applicable.
Organ and tissue donation: Limited disclosures when legally applicable and authorized.
Research: Disclosures for legally approved research purposes when applicable HIPAA and other confidentiality requirements are satisfied.
Serious threats to health or safety: Limited disclosures when necessary and legally permitted to prevent or lessen a serious and imminent threat.
Specialized government functions: Certain disclosures involving military, national security, correctional, or other functions when specifically authorized by law.
Workers’ compensation: Disclosures authorized by applicable workers’ compensation or similar laws.
These categories do not mean that every disclosure permitted generally under HIPAA is permitted under New Jersey law.
We review applicable restrictions before releasing mental health information and disclose only information authorized or required under the circumstances.

12.4 Family Members, Caregivers, and Others Involved in Your Care
We respect your preferences concerning the involvement of family members, caregivers, and other individuals in your treatment.
Where permitted by law, limited information may be shared with individuals involved in your care or payment for care, based on your agreement, opportunity to object, or other legally authorized circumstances.
However, New Jersey mental health confidentiality requirements may require written authorization before such disclosures.
We do not assume that a spouse, parent, partner, or other family member has automatic access to confidential treatment records.
For minors or individuals with legally authorized personal representatives, access and disclosure are determined by applicable law and the representative’s legal authority.

12.5 Redisclosure of Information
Information lawfully disclosed to another person or organization may, in some circumstances, be redisclosed by that recipient and may no longer be protected by HIPAA.
Other federal or state confidentiality restrictions may continue to apply, including protections governing certain mental health and substance use disorder records.
We limit disclosures and obtain authorization where required, but cannot control all subsequent actions of independent recipients.

13. Telehealth Services and Confidentiality

Mind by Design Counseling primarily provides psychotherapy through telehealth to clients located in New Jersey.
Telehealth sessions involve the electronic transmission of information between clients and clinicians.
We use designated technology and administrative procedures intended to protect the confidentiality, integrity, and security of electronically transmitted health information.
Telehealth privacy practices include appropriate access controls, secure clinical systems, professional confidentiality standards, and safeguards against unauthorized access or disclosure.

Telehealth does carry certain privacy risks, including:

  • Internet connection disruptions.
  • Unauthorized access to devices or accounts.
  • Accidental disclosure of information to others nearby.
  • Privacy limitations in shared or public spaces.
  • Security risks related to personal devices and networks.
  • Exposure of information through notifications, messages, or shared technology.

Clients are encouraged to participate from a private location, use secure internet connections, protect access to their devices, and avoid joining sessions where conversations may be overheard.
Clinicians also take reasonable steps to maintain a private professional environment.
Clients should inform their therapist if they are unable to speak privately, if another person is present, or if they have concerns about the security of a session.
We may verify your current physical location and emergency contact information when necessary for clinical care, safety planning, and emergency response.
Telehealth sessions are not routinely recorded. Any recording must comply with applicable consent, confidentiality, and legal requirements.
When using email, text messages, or other electronic communications, clients should understand that communication methods outside designated secure clinical systems may present additional privacy risks.
We will discuss appropriate communication methods and related risks when necessary.
Telehealth confidentiality is also addressed in the Practice’s informed consent and telehealth consent procedures.

14. In-Community Therapy and Confidentiality

In addition to telehealth, Mind by Design Counseling may provide limited in-community therapy services when clinically appropriate.
These services may take place in agreed-upon community settings rather than a traditional private office.
Because community settings are not always fully private, they may present confidentiality considerations that differ from telehealth sessions.
Potential risks include:

  • Being observed with a therapist.
  • Conversations being overheard.
  • Unexpected interactions with other individuals.
  • Interruptions or environmental distractions.
  • Limited control over the privacy of public or shared spaces.

Before providing in-community therapy, the clinician and client will discuss the proposed setting, privacy limitations, and relevant expectations.
The clinician will take reasonable steps to protect confidentiality, including selecting appropriate locations, using professional discretion, and limiting sensitive discussions when privacy cannot reasonably be maintained.
However, complete privacy cannot be guaranteed in public or shared community environments.
The clinician and client may agree to move, modify, postpone, or discontinue a session if the environment becomes unsuitable for confidential treatment.
Clinical documentation and information obtained during in-community therapy receive the same legal confidentiality protections as information obtained through telehealth.

15. Your Rights Regarding Protected Health Information

You have specific rights concerning your health information under HIPAA and applicable New Jersey law.
To exercise these rights, contact the Practice’s Privacy Officer using the information in Section 18.
We may request appropriate identity verification and written documentation where permitted or required by law.

15.1 Right to Inspect and Obtain a Copy of Your Records
You may request access to inspect or obtain copies of PHI maintained in your designated record set, including applicable clinical and billing records.
We generally must respond within 30 days, subject to a permitted extension and applicable legal exceptions.
You may request an electronic copy when your information is maintained electronically and the requested format is readily producible.
A reasonable, cost-based fee may apply as permitted by law.
Certain information may be excluded from the HIPAA right of access, including separately maintained psychotherapy notes and information compiled in reasonable anticipation of or for use in legal proceedings.
Access may also be denied in limited circumstances authorized by law. When required, we will provide information about the reason for denial and available review or complaint rights.


15.2 Right to Request an Amendment
You may request a correction or amendment to information in your designated record set if you believe it is inaccurate or incomplete.
We will review your request and respond within the period required by law, generally 60 days, subject to a permitted extension.
We may deny an amendment request in certain circumstances, such as when the information is accurate and complete or was not created by us and the applicable exception does not apply.
If a request is denied, you may have the right to submit a written statement of disagreement.


15.3 Right to Request Restrictions
You may request restrictions on how your PHI is used or disclosed for treatment, payment, health care operations, or certain disclosures involving people involved in your care.
We are generally not required to agree to every requested restriction.
If we agree to a restriction, we will follow it except where an applicable legal exception permits or requires otherwise.
Special right for services paid entirely out of pocket:
If you pay for a specific health care item or service entirely out of pocket, you may request that we not disclose PHI relating solely to that item or service to your health plan for payment or health care operations.
We are required to agree to this restriction when the conditions established by HIPAA are satisfied, unless the disclosure is otherwise required by law.
You should notify the Practice when requesting this restriction so that billing and record-handling procedures can be addressed appropriately.


15.4 Right to Request Confidential Communications
You may request that we communicate with you using a particular method or at an alternative location.
For example, you may ask us to contact you at a specific telephone number, use a preferred mailing address, or avoid leaving detailed voicemail messages.
We will accommodate reasonable requests as required by law.
We will not require you to explain why you are requesting confidential communications.

 

15.5 Right to an Accounting of Disclosures
You may request an accounting of certain disclosures of your PHI made during the six years before your request, subject to applicable law.
An accounting does not necessarily include every use or disclosure. Certain categories, such as disclosures for treatment, payment, or health care operations, may be excluded from the standard accounting requirement.
When applicable, we will provide information about qualifying disclosures within the timeframe required by law.
The first accounting within a 12-month period is generally provided without charge. A reasonable fee may apply to additional requests as permitted by law.

 

15.6 Right to a Paper Copy of This Notice
You may request a paper copy of this Notice at any time.
This right applies even if you previously agreed to receive the Notice electronically.
A current copy is also available through our website.


15.7 Right to Authorize or Revoke Disclosures
You may authorize uses or disclosures of your PHI by signing a valid written authorization.
You may also revoke an authorization in writing, except to the extent the Practice has already relied upon it or another applicable legal exception exists.
When a valid authorization is necessary, we will explain its purpose and obtain it before making the covered disclosure.


15.8 Rights Concerning Personal Representatives and Minors
Individuals legally authorized to act on another person’s behalf may be entitled to exercise certain privacy rights.
For minors, parents and guardians, access to information depends on applicable consent, confidentiality, and personal-representative laws.
New Jersey law may limit parental access to certain confidential services or information.
We evaluate these requests individually and follow applicable federal and state requirements.


15.9 Right to Be Notified of Certain Privacy Breaches
You have the right to receive notification when a breach of unsecured PHI requires individual notification under applicable law.
When required, we will provide information about the nature of the breach, the types of information involved, steps you may take to protect yourself, and actions taken by the Practice.

16. Our Legal Responsibilities and Changes to This Notice

Mind by Design Counseling is legally required to:

  1. Maintain the privacy of protected health information.
  2. Provide individuals with notice of our privacy practices and legal duties.
  3. Follow the terms of the Notice currently in effect.
  4. Implement applicable administrative, physical, and technical safeguards.
  5. Notify affected individuals of breaches of unsecured PHI when required by law.
  6. Comply with applicable federal and New Jersey confidentiality requirements.

We reserve the right to change the terms of this Notice and, where permitted by law, make revised terms effective for all PHI we maintain, including information created or received before the revision.
When material changes are made, we will update the Notice and make the revised version available through our website and upon request.
We will provide the Notice no later than the first service delivery, including electronically provided services, except when applicable emergency-treatment rules allow later delivery.
We will make a good-faith effort to obtain acknowledgment of receipt when required by HIPAA.
Your acknowledgment of receiving this Notice does not mean that you are authorizing unrestricted disclosure of your health information.

17. Privacy Complaints and Reporting Concerns

If you believe your privacy rights have been violated, you may file a complaint directly with Mind by Design Counseling, with the U.S. Department of Health and Human Services, or both.

17.1 Filing a Complaint With Mind by Design Counseling

You may submit a written privacy complaint to:
Mind by Design Counseling & Consultation LLC
Attention: Privacy Officer, Rebecca Sidoti, LCSW
Email: info@mindbydesignllc.com
Telephone: 609-300-6481
Website: https://mindbydesignllc.com/
Please include a description of the concern, the approximate date of the incident, and a safe way for us to contact you.

We will review privacy complaints and take appropriate action consistent with applicable law and Practice policies.
If your complaint involves sensitive clinical information, contact us to arrange an appropriate method of submission.

17.2 Filing a Complaint With the U.S. Department of Health and Human Services
You may also file a complaint with the:
U.S. Department of Health and Human Services
Office for Civil Rights (OCR)
Online Complaint Portal: https://ocrportal.hhs.gov/ocr/smartscreen/main.jsf
Email: OCRComplaint@hhs.gov
Mail:
Centralized Case Management Operations
U.S. Department of Health and Human Services
200 Independence Avenue, S.W.
Room 509F, HHH Building
Washington, D.C. 20201
Additional information:
https://www.hhs.gov/hipaa/filing-a-complaint/
Complaints generally must be filed within 180 days of when you knew of the alleged violation. OCR may extend this period for good cause.
You do not need to submit a complaint to the Practice before contacting OCR.

17.3 Protection Against Retaliation
Mind by Design Counseling will not retaliate against you for filing a privacy complaint, exercising your HIPAA rights, or contacting an appropriate regulatory authority.
Filing a complaint will not, by itself, result in denial of services, adverse treatment, intimidation, or other retaliatory action.

18. Privacy Officer and Contact Information

For questions regarding this Notice, requests involving your health records, confidential communications, authorizations, restrictions, amendments, or privacy complaints, contact:
Mind by Design Counseling & Consultation LLC
Privacy Officer: Rebecca Sidoti, LCSW
Email: info@mindbydesignllc.com
Telephone: 609-300-6481
Website: https://mindbydesignllc.com/
State of Practice: New Jersey
You may request a current copy of this Privacy Policy and HIPAA Notice of Privacy Practices at any time.
This Notice is effective October 18, 2026, and will remain in effect until revised or replaced.

Mind by Design Counseling & Consultation LLC
Respecting privacy, protecting confidentiality, and supporting informed mental health care.